Email: info@konnectconsulting.co.uk Tel: 01372 818527 Mobile: 07832 263694
Supportive, Constructive, Effective.
At KonneCT we provide training with measurable results.
With over 20 years experience in the service sector we decided to pull together our learning to help other businesses improve their people’s performance. Having worked within the financial services arena, motor trade and travel industry we have learnt first hand the skills required to deliver service excellence in a competitive market.
Although every company is unique, there are core areas of competence that with the right development, create high performing teams. Including:
- Communication Skills
- Planning and Organising
- Customer focus
- Adaptability
- Decision making
Our aim is to work with our customers to produce measurable training solutions tailored to their needs. We pride ourselves in building strong long term relationships with our clients, making sure we spend time understanding the development needs, providing the most appropriate solution and supporting the application of the learning back in the work place.
What we do
The following two programmes are samples of our approach.
“Phonecoach”
– dealing with incoming telephone enquiries
“Make the difference” - a team building event with a difference!